Managed IT Pricing

Transparent IT pricing
for the DMV.

Three tiers. One per-user rate. Published, predictable, and built for Arlington and DMV businesses with 5 to 250 employees. No discovery call required to see what we charge.

Built for
Small & mid-sized businesses across DC, Maryland & Virginia
$125
Per-user starting rate. Published — not behind a discovery call.
15 min
Response SLA on Premium tier. US-based help desk, 24×7×365.
19+
Years of IT experience supporting DMV businesses.
Local
DMV-based engineers. Local relationships. Local accountability.
Pricing

Choose your tier.

Each tier is priced per user, per month, on a 1-year term. Multi-year terms get 3% off (2 years) or 7% off (3 years). Volume discounts kick in at 100+ and 200+ users.

01 — Essentials
Essentials
Get the basics covered.
$ 125 /user/mo
5 user min · $750 monthly floor
  • Business-hours help desk (8×5), 30-min response
  • Endpoint monitoring & patching, up to 2 devices/user
  • Microsoft 365 or Google Workspace administration
  • Managed antivirus, anti-phishing, DNS filtering
  • Cloud backup for productivity suite
  • Onboarding & offboarding workflows
  • Annual technology review
Start with Essentials
Most chosen
02 — Professional
Professional
Run IT proactively.
$ 175 /user/mo
10 user minimum
  • Everything in Essentials, plus:
  • Extended hours (7am–9pm wkdy + Sat), 20-min response
  • Unlimited devices per user
  • EDR endpoint protection (Sophos / Fortinet stack)
  • Dark-web monitoring with executive alerting
  • Monthly phishing simulation + awareness training
  • Workstation image backup, 90-day retention (Axcient)
  • 1 server + 1 firewall + 4 network devices included
  • Quarterly business review with named account manager
Choose Professional
03 — Premium
Premium
Run IT strategically.
$ 215 /user/mo
20 user minimum
  • Everything in Professional, plus:
  • 24×7×365 US-based help desk, 15-min response
  • MDR with 24×7 SOC monitoring
  • SIEM (Microsoft Sentinel, shared tenant)
  • Vulnerability mgmt — monthly scans + remediation
  • Identity & Access — SSO, MFA, privileged access
  • Mobile Device Management (iOS / Android / macOS)
  • Up to 4 servers + annual DR test
  • vCIO services, monthly cadence + roadmap
  • Quarterly on-site visits
Choose Premium
Pay-as-you-go

Just need help once?

Solopreneurs and small businesses sometimes need a hand without a subscription — a one-time setup, a stubborn problem, a quick consult. Honest pricing for honest one-off work.

Time & Materials
$ 150 /hour
1-hour minimum · materials at cost + 10% · business hours
  • Remote or on-site (DMV area)
  • Same DMV-based engineers as our subscription clients
  • Quote upfront before any work begins
  • Best for: setup, migrations, one-off fixes, second opinions
Request a T&M quote
Honest disclosure: No SLA, no proactive monitoring, no 24×7 coverage, no security stack. We'll do great work — but if something breaks at 9pm, you're calling and hoping someone picks up.
Do the math

When subscription wins.

Most small businesses underestimate their actual support hours. Here's where the line crosses:

Monthly T&M hours
T&M cost
vs. Essentials
2 hours/mo
$300
T&M wins
5 hours/mo
$750
Break-even (Essentials floor)
8 hours/mo
$1,200
Subscription saves $450/mo
12 hours/mo
$1,800
Subscription saves $1,050/mo

Past ~5 hours of support a month, Essentials at $125/user covers unlimited support plus proactive monitoring, AV, DNS filtering, M365 backup, and patching — for less.

See subscription tiers →
What's included

Every plan,
every time.

01
Per-user, all-in pricing

One number covers every device that user touches — laptop, desktop, phone, tablet. No surprise device fees.

02
Local DMV engineers

Our team is based in Arlington, VA. No offshore tier-1 reading scripts.

03
No per-ticket fees

Unlimited support consumption inside scope. We charge for projects, not for the phone calls between them.

04
Hardware at near-cost

Cost + 8–10% markup through Lenovo, HPE, HP, Dell, Ingram Micro and D&H. We don't pad hardware to make our service cheap.

05
Month-to-month after year one

Renew on a 1-year term or stay flexible. Multi-year saves money but isn't required.

06
Smooth onboarding from your current MSP

We handle the transition so you don't end up between providers.

Add-ons

À la carte extras.

Per-user pricing covers the people. These cover the rest — servers, network gear, projects, and the occasional thing that doesn't fit neatly inside a tier.

Additional server management
Beyond what each tier includes
$150 / server / mo
Additional network device
Firewalls, switches, APs, VPN concentrators
$25 / device / mo
Hosted VoIP / unified comms
Includes handset rental option
$22 / user / mo
On-site engineer (recurring)
Scheduled visits beyond what tier includes
$1,800 / day
Dedicated technical lead
Already included in Premium
$1,200 / mo
After-hours project work
Migration, cutovers, weekend deployments
$225 / hour
Annual penetration test
Third-party performed; price scales with scope
$8K – $25K
Hardware procurement
Through Lenovo, HPE, HP, Dell, Ingram Micro, D&H
Cost + 8–10%
Industries we serve

Tailored for your vertical.

CPA & Accounting
Nonprofit
Digital Agency
Healthcare
Law Firm
Fintech
Fitness & Wellness
Compliance

Audit-ready, when it matters.

DMV is federal-adjacent territory. Defense contractors, healthcare practices, fintech, professional services — all have compliance frameworks to satisfy. Attach the right one to your tier without changing your IT relationship.

HIPAA
+$25 / user / mo
Healthcare, dental, behavioral health
SOC 2
+$30 / user / mo
SaaS, fintech, B2B services
PCI-DSS
+$25 / user / mo
Retail, ecommerce, payments
CMMC L1
+$30 / user / mo
DoD contractors handling FCI
CMMC L2
+$60–90 / user / mo
Third-party assessment, 12–18 mo
Built on enterprise-grade tools from
Lenovo HPE HP Dell Sophos Fortinet Barracuda Axcient Ingram Micro D&H Exclusive Networks

Questions, answered.

Why do you publish pricing when most MSPs don't?
Because you've got better things to do than sit through a 45-minute discovery call to find out we're outside your budget. The number is the number. If you fit, we talk; if not, you've saved an hour.
What's the catch on $125 / user?
No catch — but Essentials is genuinely the entry tier. Business-hours support, two devices per user, the basics. If you need 24×7 coverage, server management, or a vCIO, those live in Professional and Premium. We'd rather be honest about what you're getting than surprise you with charges later.
Do you charge per device or per user?
Per user. Modern teams have a laptop, a phone, often a tablet — pricing per device punishes you for that. One per-user rate covers the human, regardless of how many devices they touch.
What does "5–250 users" mean for me?
It means we're built for small and mid-sized businesses. Below 5 we're not the right fit. Above 250 we'll still talk, but our team and tooling are sized for the SMB-to-mid-market range and that's where we're at our best.
How long is the contract?
1-year initial term. After that, month-to-month or renew on a longer term for a discount (2 yr = 3% off, 3 yr = 7% off). No auto-renewal traps.
We already have an MSP. How does the switch work?
Carefully. We've done dozens of these. A typical transition takes 30–45 days: discovery, documentation handover, tooling deployment, parallel-run period, then full cutover. Your incumbent doesn't even know we're talking until you're ready.
Can we mix tiers across departments?
Generally no — it's one tier per agreement, because the underlying tooling and SLA structure is uniform. But add-ons are flexible: you can buy CMMC support for the engineering team without buying it for the whole company.
Ready when you are

Let's talk numbers—
not slides.

30-minute call. No pitch deck. We'll figure out which tier fits and quote you on the spot, or tell you why someone else might be a better match.

Book a 30-min call Call 202-621-4393