Best Managed IT Services in Washington, DC for 2024

What are “Managed IT Services”?

Information Technology (IT) is an integral part of modern business operations. Companies need to have efficient and reliable systems in place, to ensure smooth functioning and to stay ahead of the competition. However, managing IT can be a daunting task, especially for small and medium-sized businesses. That is where managed IT services come in.

Just a few to mention:

• End-User Helpdesk and Remote Support
• Hardware Procurement
• System Management and Administration
• System and Network Monitoring and Reporting
• Backup, Disaster Recovery, and Business Continuity
• System Security and IT Security
• Change Management

Benefits of Managed IT Services

Managed IT services provide businesses with comprehensive IT support – they are gaining the capability of an IT Department with the expertise of seasoned professionals without the expense of directly-employed staff. 

Cost Savings

Managed IT services can help businesses save costs in the long run by reducing the need for an in-house IT team and cutting down on expensive downtime. By outsourcing IT businesses can enjoy a predictable monthly cost and avoid unexpected expenses. And more so with the financial recession knocking on the door.

Increased Efficiency and Productivity

Managed IT services can also increase efficiency and productivity by ensuring that technology systems are running smoothly, minimizing downtime, and quickly resolving any issues that may arise. That can help businesses stay focused on their core operations and achieve their goals more effectively, and not worry about that one laptop and all access permissions needed for the new employee starting tomorrow or the new EC2 instance the Analytics team is asking for weeks now.

24/7 Monitoring and Support

One of the key benefits of Managed IT services is the 24/7 monitoring and support they provide. This means that businesses can have peace of mind knowing that their technology systems are being monitored around the clock and that any issues will be quickly communicated and addressed. Our team can monitor your infrastructure 24/7 and will provide customer-tailored reporting and response.

Scalability

Managed IT services are also highly scalable, which allows businesses to easily add or remove services as their needs change. This flexibility is especially beneficial for growing businesses, and startups as they can ensure that their technology systems keep pace with their growth needs and budget.

How to Choose the Right Managed IT Service Provider

In the digital era choosing the right Managed IT service provider is crucial. If a business is looking to take advantage of these benefits, here are some factors to consider when making this decision.

Reputation and Experience

The reputation and experience of a Managed IT service provider are critical. It is important to choose a provider with a proven track record and a strong reputation in the industry. This way you will be sure that you are working with a team of professionals that has the expertise and knowledge to effectively manage your technology systems. Our team of seasoned, highly-certified professionals will leave no questions open.

Service Offerings and Pricing

Other important factors to consider when on the lookout for Managed IT services are the Offerings and Pricing. If businesses want to get the most bang for the buck, they should choose a provider that offers a comprehensive range of services, and provides transparent pricing, with no surprises hidden in the invoice envelope. ATIS-USA will only bill what has been quoted. The only surprise we promise you is one of our great services and their even better prices.

Technology and Security

Technology and security are critical aspects of Managed IT services. Businesses should choose a provider that uses the latest technology and implements robust security measures to ensure that their systems are protected against cyber threats. Managed IT Service providers such as ATIS-USA are living and breathing IT they can provide recommendations on how to strengthen your IT defenses, and prevent unauthorized and unwilling third parties to breach them.

Customer Service, Communication, and Company Culture

It is crucial to choose a Managed IT service provider that values customer service and communication and fits your company culture. That means that the provider should be responsive, accessible, customer- and service-oriented, and able to communicate effectively with their clients.

Location and Turnaround Time

Finally, consider a Managed IT Service provider close to your office. That will allow for faster response and turnaround times. That will also minimize travel expenses for any consultant needed on-site.  

Top IT Managed Services in Washington, DC

Washington, DC, being so close to the Technology Corridor in Northern Virginia, is home to some of the best Managed IT service providers in the country. Here are some of the featured providers in the area:

Dataprise

A Leading Managed Service Provider Dedicated to Helping Your Business Succeed with IT. Dataprise has been helping organizations throughout the United States manage their IT with our unique approach to technology management and consultancy solutions. As one of the nation’s largest Managed Service Providers (MSP), our deep pool of over 250 certified engineers, subject matter experts, and IT support staff are ready to help your business grow and thrive.

DXC Technology

DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. 

ATIS-USA

ATIS-USA, Inc. is an IT Consulting company operating out of Washington, DC, with 19+ years of international experience in building, managing, and supporting IT Solutions. We believe in sharing knowledge and promoting dialogue to increase the creative potential of collaboration. 

Our Promise:

• Our employees hold one or more industry-relevant certifications, such as PMP, PMI-ACP, ITIL, Lean, Six Sigma Black Belt, and CCNA.
• Our Virtual CIO and Virtual CTO services will help you to improve processes inside your company and innovate to better serve your clients.
• Information Technology and Information Security Strategy, Budget, and Project Management Services to unlock your company’s full technological potential.
• Network Security, Cloud, and End User and Remote Support – We are the first line of help to solve your critical IT issues, and monitor your On-premises and Cloud IT Infrastructure.
• White-glove Web Development experience – Webpage, Hosting, Domains, Migration – leave it all to us.